Returns & Replacements
We stand behind the quality of our cookware and appliances, offering a 60-day return policy for items purchased directly from our website. Products must be returned in their original packaging and condition to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and billing zip code to start the process.
Print Prepaid Label
Select the items you wish to return and print the provided prepaid shipping label sent to your email.
Pack Your Items
Securely pack the unused products in their original boxes and attach the return shipping label to the outside of the package.
Drop Off and Refund
Drop your package at any authorized shipping location; once received and inspected, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing